FAQ for Classes

WHERE'S YOUR UPCOMING CLASS SCHEDULE?

New classes are shared with our existing students first. You can browse the website for the different classes we offer, but pre-enrollment is done through our mailing list. The only way to get specific information about what NEW classes are coming is to subscribe in the header or footer.

HOW DO I ENROLL?

We do all enrollment on a first come, first served basis and keep our class sizes small. Be sure to not only "Add to Cart" but "Checkout" to fully reserve your spot. Our classes are known to sell out.

HOW CAN I PAY?

We only accept Debit/Credit (Visa, Mastercard, Discover) for all class payments. TGS charges a 3.5% credit card fee beginning December 1, 2023. We do not offer any kind of payment plan at this time. 

WHAT HAPPENS IF I NEED TO CANCEL MY ENROLLMENT IN A FULL SERIES?

PAYMENT FOR CLASSES – REFUND/WITHDRAWAL POLICY

By submitting payment for a class, class package, event, or seminar at THE GROWING STUDIO, you agree that any and all payments are NONREFUNDABLE for any reason and that the failure to attend or participate in a class is no basis for any refund. Once you have enrolled in class by making payment, your spot is secured in class. Please note that class enrollment is operated on a first come, first serve basis, regardless of payment versus credit. At this time, we are unable to give credit if you are no longer available to attend the class after the payment as been submitted.

Once enrolled and your class begins, your remaining balance must be paid in full regardless of attendance or participation. The company will enforce its payment policies to their fullest extent in the New York City Court System, and may engage a third party to collect amounts owed if necessary. Should you need to cancel your class you will be responsible for payment of the full balance of the class regardless of attendance or participation. THE COMPANY IS UNABLE TO ISSUE REFUNDS UNDER ANY CIRCUMSTANCES.

The company will enforce its payment policies to their fullest extent in the State Court System, and may engage a third party to collect amounts owed if necessary.

The company will enforce its payment policies to their fullest extent in the State Court System, and may engage a third party to collect amounts owed if necessary.

 

INSTRUCTOR CANCELLATION POLICY

In the event that an instructor cancels a class due to a change in availability, and the student is not available for the date on which the class is rescheduled, The Growing Studio, Inc. will issue a credit to the student for the cost of the single class. The student must let The Growing Studio Inc know within 24 hours of notification of the new date whether or not he or she will attend class on the new date in order to receive credit.

 

HOW DO I FIND A SUB?

If a student needs to miss just one date throughout the course of a series and wishes to find a sub, please email info@thegrowingstudio.com to coordinate that.

Subs are the student's responsibility, but we will happily share the wait list from the class to aid you in finding someone to take your place that day. You are also welcome to post on our Facebook Community.

Once a sub is acquired, please send their name and email to info@thegrowingstudio.com.